This fintech payments platform challenged our EMEA team to design a future-proofed workplace design where staff, customers and partners could collaborate to rapidly pioneer new technologies. Its global headquarters serves as a progressive ecosystem to accelerate the innovation process. A melting pot of culture and fusing of creative minds, London’s Silicon Roundabout provides the best location for their new workplace, with access to the local technology talent pool and transport links for the travelling partners worldwide.
A platform for innovation enabling this fintech client to disrupt a competitive market, the workplace supports the launch of new products and services. The multi-purpose amphitheatre, UX lounge, and Research Room create a community-driven incubator to pioneer new technologies.
“70% of the office space is designed to foster collaboration within the group and with our larger ecosystem”, shared the Group Chief Technology Officer.
Stakeholders strategise, experiment and intelligently risk-take within the innovation centre. The landscape dilates through the remodelling of comfortable work settings that support the needs of a changing workforce. Employees and teams adapt areas, without restriction, to achieve their goals. Developing an understanding of the intended users of this new workplace was one of the biggest considerations. The project team needed to examine the roles, personalities and behaviours of employees from initial occupancy.
Our approach to “behaviour-based design” has enabled settings such as a curved digital wall that guides staff through the office and guests into the showcase space, The Counter. This impactful user experience combines branding and wayfinding, whilst providing privacy to the business lounge.