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design and technical services director

The design & technical services director (D&TS director) is overall responsible for the design of citizenM hotels in Europe & Asia and will sign off and validate the design and program in line with brand standards of new hotels and ensure to evolve the brand, safeguard the quality of the product, whilst ensuring citizenM to remain a disruptor in the hospitality industry.

key responsibilities

  • responsible for the D&TS team consisting of the following 4 disciplines; research & development, technical services, concept design and acceptance management
  • develop implement and maintain the European D&TS strategy and roll out plan
  • co -create a strategy and clear view on sustainability(ESG, BREEAM, GRESB) within citizenM ensure reporting compliance
  • provide input and manage the European D&TS budgets
  • supervise, organize, train and evaluate assigned team
  • guide technical services and acceptance managers ensuring execution of quality control and on site monitoring of work in progress
  • manage the concept design managers to adhere to all operational requirements and they design efficient layouts
  • responsible for optimized designs that support our guest experience strategy
  • primary contact for interior architect “Concrete Architects” for all design related matters in European & Asia market
  • act as a guardian of the brand throughout all stages of a project from inception until the final delivery and acceptance off the hotels
  • ensure design packages from different citizenM departments (Operations, Food & Beverage, IT and Marketing etc.) are being implemented correctly
  • steer the BIM process and watch over the BIM and technical services manager to make sure the brand standards are being translated, implemented and maintained successfully
  • work closely with the D&I team (development and investment), project management team and operations and your colleagues in North America
  • organise timely and accurate knowledge transfer to all local development partners and internal citizenM departments
  • chair the creative board and ensure feedback and market knowledge is brought to their attention from both the European and USA market
  • ensure our Asia partner develops and designs hotels in compliance with our brand standards

qualifications / skills

  • at least 10 years of relevant international work experience
  • a degree in Architecture
  • experience within retail developments is a pre
  • solid experience with the development of hotels or high-end residential
  • knowledge of 3D CAD proficiency/ BIM and Adobe experience
  • relationship building skills understand how to manage external parties
  • driven with the ability to implement ideas effectively
  • costs and time awareness
  • passionate attitude and strong connection with the citizenM brand
  • fluent in English and preferably a second language
  • global work experience
  • internationally oriented
Click here to apply via our website